Shipping policy
Shipping Policy – MyKittyPlush
Last updated: August 2026
At MyKittyPlush ("we," "our," or "us"), we are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully.
Shipping Time
Orders are typically delivered within 4–6 business days after they have been processed.
Delivery times may vary depending on your location, local postal services, weather conditions, and other factors beyond our control.
Order Processing
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs
Shipping costs are calculated automatically at checkout.
The shipping fee may vary depending on your delivery location and the shipping option selected.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's progress.
Delays and Shipping Issues
Although we make every effort to ensure timely delivery, MyKittyPlush is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other unforeseen circumstances.
If your order experiences a significant delay, please contact us, and we will be happy to assist you.
Contact Information
For any questions regarding shipping, please contact us:
📧 mykittyplushcustomerservice@gmail.com
📱 +57 317 081 5385
Important Notice
In certain cases, international deliveries or periods of high order volume may result in shipping times of up to 20 business days.
We appreciate your patience and understanding and will do our best to keep you informed throughout the shipping process.